The Humanitarian Assistance Scheme is Available to Support ...

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The Humanitarian Assistance Scheme will be available to provide support to those living in properties directly affected by Storm Bert.

The Humanitarian Assistance Scheme prevents hardship by providing income-tested financial support to people whose homes are damaged from flooding and severe weather events and who are unable to meet costs for essential needs, household items and structural repair.

In dealing with emergency events the department generally adopts a three-stage approach as follows:

Stage 1 provides emergency support payments for food, clothing and personal items in the immediate aftermath of the eventStage 2 involves the replacement of white goods, basic furniture items and other essential household itemsStage 3 is to identify what longer term financial support is required, including plastering, dry-lining, relaying of floors, electrical re-wiring and painting

If any homeowner affected by severe weather needs to access these supports, our emergency Community Welfare Service contact details are available here: gov.ie – Customer Notices (www.gov.ie).

Further information on the Humanitarian Assistance Scheme is available at: gov.ie – Humanitarian Assistance Scheme (www.gov.ie)

Community Welfare Service emergency contact details over this weekend:

In the event of an extreme emergency (damaged property from extreme weather) occurring due to Storm Bert on the days: Intreo/ Branch Offices are closed over the weekend, details of how the Community Welfare Services can be contacted are below.

Phone 087 2895001 from 10am to 4.30pm Saturday and Sunday (this phoneline is for emergencies only).

Outside of these hours please email [email protected] . All emails are monitored.

Designated Community Welfare Service phoneline (0818 60 70 80) will be open again on Monday 25 November at 9.15am.